Getting started with the AI-12 dashcam
- What’s in the AI-12 dashcam box?
- Mount and install the AI-12 dashcam
- Insert and format an SD card
- Insert and set up a SIM card
- Mount the AI-12 dashcam onto your windshield
- Connect the AI-12 dashcam to a power source
Getting started with the AI-14 dashcam
- Prepare and unbox the AI-14 dashcam
- Get familiar with the AI-14 dashcam
- Install and mount the AI-14 dashcam
- Hardwire the AI-14 dashcam to the vehicle fuse box
- Set the AI-14 dashcam viewing angles
- Mount the AI-14 dashcam
More about your dashcam
The dashcam screen
Use the dashcam to self-correct
Auxiliary cameras
- Auxiliary camera overview
- Which auxiliary camera should you use?
- What's in the auxiliary camera box?
- Install an auxiliary camera on your vehicle
- Connect an auxiliary camera to power
- Connect a wired auxiliary camera to a router
Retired auxiliary cameras
Advanced settings
- Dashcam settings
- Set and manage your dashcam PIN
- Manage PINs for drivers
- Unlock the dashcam to access and adjust settings
- Set the language for your dashcam screen
- The in-cab lens
Advanced features
- About the GPS
- About g-force
- Position the dashcam viewing angles for MV+AI
- Set distracted driver features
- Control MV+AI alerts
- Prepare for dashcam road-facing ADAS calibration
Specifications
- AI-12 dashcam specifications
- Surfsight specification sheets - PDFs
- AI-14 dashcam specifications
- DC-ACE-01 wired auxiliary camera with wrap mount specifications
- DC-ACE-02 wired auxiliary camera with flush mount specifications
- DC-ACW-02 Wi-Fi auxiliary camera with flush mount specifications
FAQ
Troubleshooting
- Troubleshooting: AI-12 dashcam
- Troubleshooting: live video
- Troubleshooting: events
- Troubleshooting: record function
- Troubleshooting: video recordings
- Troubleshooting: maps, trips and GPS
Firmware release notes
- 3.11 November 2022
- 3.10.25 June 2022
- 3.10 March 2022
- 3.9.207 August 2021
- 3.9.104 August 2021
- 3.9.98 May 2021