Getting started with the AI-12 dashcam
- Installation safety warnings
- Getting started with the Surfsight® AI-12 dash cam
- Addendum 1: Power-off sequence
- Addendum 2: Installation sequence overview
- Addendum 3: Service & Audit calls
- Addendum 4: De-Installation
Getting started with the AI-14 dashcam
- Download the PDF Version
- Safety Instructions and Warnings
- Prepare and unbox the AI-14 dashcam
- Get familiar with the AI-14 dashcam
- Pre-Installation Checklist
- Installation Steps
More about your dashcam
The dashcam screen
Use the dashcam to self-correct
Auxiliary cameras
- Auxiliary camera overview
- Which auxiliary camera should you use?
- What's in the auxiliary camera box?
- Install an auxiliary camera on your vehicle
- Connect an auxiliary camera to power
- Connect a wired auxiliary camera to a router
Retired auxiliary cameras
Advanced settings
- Dashcam settings
- Set and manage your dashcam PIN
- Manage PINs for drivers
- Unlock the dashcam to access and adjust settings
- Set the language for your dashcam screen
- The in-cab lens
Advanced features
- About the GPS
- About g-force
- About MV+AI
- Position the dashcam viewing angles for MV+AI
- Set distracted driver features
- Control MV+AI alerts
Specifications
- AI-12 dashcam specifications
- AI-14 dashcam specifications
- DC-ACE-01 wired auxiliary camera with wrap mount specifications
- DC-ACE-02 wired auxiliary camera with flush mount specifications
- DC-ACW-02 Wi-Fi auxiliary camera with flush mount specifications
- DC-ACW-01 Wi-Fi auxiliary camera with wrap mount specifications
Policies
FAQs
Troubleshooting
- Troubleshooting: AI-12 dashcam
- Troubleshooting: Live Video
- Troubleshooting: Events
- Troubleshooting: Record Function
- Troubleshooting: Video Recordings
- Troubleshooting: Maps, Trips and GPS
AI-12 Firmware release notes
- 3.14.17 March 2025
- 3.14 November 2024
- 3.13 September 2024
- 3.12.206 June 2024
- 3.12.108 March 2024
- 3.12 November 2023