The AI-14 reports its operating state through status notifications (webhooks) and API responses. Partners use these states to monitor device health and availability across their fleet.
The AI-14 operates in four distinct power states:
State | Description |
|---|---|
Online | Fully operational — recording videos, processing events, and communicating with the cloud. All device components are active. |
Standby | Deep hibernation (low power) states after a trip ends. Not recording but connected to the cloud and remotely wakeable. This is the default parked state. |
Semi-Online | A minimized wake state where the device has exited hibernation to service specific remote operations, while keeping the highest power-consuming components (camera imagers, screen) off. Cloud-visible status remains " Standby ". |
Offline | The dashcam has lost communication with the cloud — typically unpowered or without network connectivity. Unreachable and unable to accept commands until it reconnects. |
Important
The distinction between Standby and Offline is significant. A device in Standby is connected, reachable, and can respond to remote commands such as wakeup requests.
A device that is Offline is unreachable and cannot accept any commands until it reconnects.
Online
When the AI-14 is in the Online state, all device components are active, including camera imagers, the screen, GPS, recording, and cloud communication. The device enters this state when it is awakened by a vehicle event or an explicit wake-up command.
The device remains Online for the duration of an active trip and for a configurable Standby timer period after the trip ends. When the Standby timer expires, the device transitions directly to hibernation (Standby).
Standby (Hibernation)
Standby is the default parked state of the AI-14. In this state, the device enters deep hibernation to minimize vehicle battery drain. The device does not record, and all high-power components remain off. However, the device maintains a cloud connection and can receive remote commands.
From Standby, the device can wake into Semi-Online mode for supported remote operations or into full Online mode for operations that require full device functionality.
Semi-Online
Semi-Online is a purpose-built minimized wake state unique to the AI-14. When the device wakes from hibernation to handle a supported remote operation, it operates in this mode. In Semi-Online mode, the camera imagers, screen, and recording remain off, while only the components required to process the request remain active.
Note
In the cloud and portal, a device in Semi-Online mode continues to appear as "Standby." Partners access the isSemiOnline field through the additional boolean field isSemiOnline in API responses and webhooks.
Offline
A device goes Offline when it loses communication with the cloud platform typically when the device loses power or network connectivity. An Offline device cannot accept any remote commands and returns to its previous state when power and connectivity are restored.