E2 February 2022

This release notes document describes the details of version E2 in the following platforms:

Partner Portal E2 February 2022

This Release Notes document describes the following details for version E2 of the Partner Portal:

New features


When creating a new organization, reseller partners can enable adding dashcams from other (multiple) reseller partners. They can do this by turning on or off the new Exclusive Partner Only button.



Reseller partner contacts can now enable users that are already registered in the Surfsight® cloud to also access their organizations. This enables reseller partners to manage customers that they share with other resellers.

Surfsight® API E2 February 2022

This Release Notes document describes the following details for version E2 of Surfsight® API:

New features


The GET /me call now returns two additional parameters:

  • measurement - the measurement units used in the Surfsight® Portal. The units can be either US/imperial or metric.

  • timeFormat - the time format used in the Surfsight® Portal. The format can be either 24 hours or AM/PM.


The POST /organization call has a new parameter, exlusivePartnerOnly. When a partner enables fleet managers to add dashcams from other (multiple) reseller partners to a new organization.


A new event, Possible fatigue, can now be set in the PUT /devices/{imei}/event-config and PUT /devices/event-config calls.

Possible fatigue events are triggered when a distracted driving event occurs and the driver has already been driving for more than the configured number of daily driving hours.

Users can configure the drivingDuration parameter to indicate the amount of driving time in one day before the first Possible fatigue event is triggered. By default, drivingDuration is set to eight hours. Valid values are between four and twenty hours.

Known issues

The following table lists the current known issues that have not yet been resolved:

Issue ID



Live video may sometimes flash continuously while streaming.

We are monitoring this issue and evaluating possible solutions.


Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached.

Work-around: Before locking a dashcam, change all of its event settings to off.

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