Note
The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint venture.
Note
Some features are subject to cellular network availability
This release notes document describes the details of version C6:
This Release Notes document describes the following details for version C6 of the SURFSIGHT Portal:
NC-2967
The AI-14 Dashcam now features a "semi-online" status, that allows the device to be partially active. This new feature enables the dashcam to process basic commands without a full boot. The "semi-online" mode directly improves how users interact with the device and its overall resource management.
This new state provides operational clarity for users. The isSemiOnline: true status field is returned via API and webhooks, and it is also visible in blue within the White Label Portal's user interface. You can trigger this semi-online status using the API endpoint: PUT /devices/{imei}/semi-online.
This capability allows for more accurate timing of API calls, which helps improve automation. By avoiding full wake-ups, the dashcam conserves both battery life and storage space. The device is designed to return to standby mode after two minutes of inactivity, further optimizing power use. This enhancement delivers a more efficient and user-friendly dashcam experience.
The following table lists the current known issues:
|
Issue ID |
Problem |
|---|---|
|
KB issue |
At kb.surfsight.net some tables are poorly formatted and may cause difficulty in reading them. We're currently working on overhauling our knowledge base and planning this fix as part of the changes. In the interim, partner resellers can refer to these PDFs in case they need a different format for better legibility. |
|
SUR-3605 |
Live video may sometimes flash continuously while streaming. We are monitoring this issue and evaluating possible solutions. |
|
SUR-5044 |
Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached. Work-around: Before locking a dashcam, change all of its event settings to off. |
|
SUR-6123 |
Customers can set the minimum speed set the minimum speed for MVAI events creation between 0 and 180 kmh. However, if you set speed lower than 5 kmh, the events will not be created. (Due to hardware limitations, we are investigating possible solutions.) |
|
SUR-9168 |
Applying Filters Causes Errors in Health UI Alarms Tab: When you apply filters in the Health UI Alarms tab, changing the severity filter results in a 500 Internal Server Error. Additionally, switching to the Alarms Beta tab after applying filters triggers a 400 Bad Request. |