C2 March 2024

This release notes document describes the details of version C2:

C2 March 2024

This Release Notes document describes the following details for version C2 of the Surfsight® Portal:

New features

New system message webhook for notification of device billing status change


Reseller partners can subscribe to the new system message webhook, Device Billing Status Change, for notification of a change to a device's billing status. The webhook lists the previous and new billing status for each device.

Automated billing for auxiliary cameras and related updates by webhook


When a new auxiliary camera is paired to a dashcam for the first time, it is registered automatically for billing. This is only performed with the first auxiliary camera connection, not subsequent connections.

Notifications of this change can be received by subscribing to a new webhook system message, Auxiliary Camera Billing Status Change.

Fixed items

Issue ID




In the Events area, date filters displayed options that were formatted incorrectly in the Spanish translation.

The format in the date filter is correct.


When streaming live video in the Devices area, lens options and streaming video loaded slowly.

Live video streaming lens options and videos load as expected.


General distracted driver beeps were triggered instead of specific beep messages.

Specific distracted driving beeps are triggered as applicable.

Known issues

The following table lists the current known issues that have not yet been resolved:

Issue ID


KB issue

At kb.surfsight.net some tables are poorly formatted and may cause difficulty in reading them. We're currently working on overhauling our knowledge base and planning this fix as part of the changes. In the interim, partner resellers can refer to these PDFs in case they need a different format for better legibility.


Live video may sometimes flash continuously while streaming.

We are monitoring this issue and evaluating possible solutions.


Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached.

Work-around: Before locking a dashcam, change all of its event settings to off.

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