Configure events as follows:
Events include risky incidents and driving distractions that are recognized by the dashcam, based on the driver's behavior and the motion of the vehicle. The fleet manager can configure these events to control how the events are handled and whether to receive email alerts.
From event settings, you can customize the events that are triggered to meet the needs of each vehicle and fleet. Settings can be applied for an individual vehicle or for multiple vehicles at once.
To configure settings and email alerts:
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Log into the Surfsight Portal and from the navigation bar, click
.
The list of dashcams loads.
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Click the settings cog next to the vehicle for which you would like to change its settings. To configure settings for multiple dashcams simultaneously, see Bulk events settings.
A window opens with the Event Settings list.
Toggle on to enable and toggle off to disable.
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Select the type of vehicle in which the dashcam is installed.
This setting determines the sensitivity for each of the events. For example, vibration or turns change based on the kind of vehicle, and so events are triggered differently. From the top of the window, open the dropdown list to select one of the available options.
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From the scroll down menu next to each event, select how you want the event to be handled.
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Set the email alerts per event.
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For the relevant event, click Configure Email Alerts.
The following window pops-up:
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Enter a single email address and click ADD.
The email address is added to the list of recipients in the same dialog.
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Enter additional email addresses as necessary.
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Click
to delete any of the recipients.
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When finished, click SAVE.
The email recipients are set, the dialog box closes and the main Event Settings dialog box refreshes with a confirmation that pops up for a few seconds at the bottom.
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Watch this video about events settings and reviewing events:
You can customize the events that are triggered for multiple dashcams at once.
To set settings in bulk:
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Log into the Surfsight Portal and from the navigation bar, click
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Check the boxes next to the individual vehicles or groups of vehicles that have installed cameras.
The Edit Selected button appears at the top.
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Click EDIT SELECTED.
A window opens with the Event Settings list.
Toggle on to enable and toggle off to disable.
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From the scroll down menu next to each event, select how you want the event to be handled.
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Set the email alerts per event.
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For the relevant event, click Configure Email Alerts.
The following window pops-up:
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Enter a single email address and click ADD.
The email address is added to the list of recipients in the same dialog.
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Enter additional email addresses as necessary.
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Click
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When finished, click SAVE.
The email recipients are set, the dialog box closes and the main Event Settings dialog box refreshes with a confirmation that pops up for a few seconds at the bottom.
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Click SAVE to apply the changes.
In the Settings area, select Organization Settings to turn the Organization profile on and configure the following settings at the organization level:
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Device Settings - configure dashcam settings
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Event Settings - select how to receive alerts (text notification, snapshot, or video) and add the relevant email recipients
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Webhook Settings - add a webhook URL address
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SD Retention Settings - update the recording retention time, in minutes, for each dashcam. The minimum is four minutes.
Current and future dashcams that are part of the organization receive these default settings.
Note
When the Organization settings profile is enabled and users configure settings using a combination of single, bulk and this profile, each existing device is configured based on its most recent updates, regardless of method. Newly added devices are automatically configured with the Organization profile.
You can configure these at the organization level even if the organization includes dashcams from multiple reseller partners.
Note
An organization can have dashcams from more than one reseller partner. Fleet managers can buy and manage dashcams different reseller partners, and partners can help manage organizations with their own dashcams and those of other partners.
To configure organization settings:
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Log into the Surfsight Portal and from the navigation bar, click
.
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From the Settings menu, select Organization Settings.
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Toggle the button at the top right to turn the profile on.
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Select Event Settings.
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In the Event Settings window that pops up, scroll down to adjust settings as necessary.
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Click SAVE to apply the changes.
For information on event types, see What are events?.