This release notes document describes the details of version E22/23:
This Release Notes document describes the following details for version E22/23 of the Surfsight® Portal:
Event media reusable component
SUR-5565
We are now using the event media reusable component in our Surfsight® Portal, in both the Events and Maps area! For more information and details about our reusable components, visit the Developer Portal.
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Lane weaving event
SUR-4408
This feature is available with firmware v3.11. For more information, contact your Partner Success Manager.
A new event, Lane weaving, is now triggered when a vehicle crosses over a certain number of lane marking lines (dashed or solid) in a specific amount of time.
When triggered, the dashcam beeps and an icon appears on the screen. Additionally, an event is sent to the cloud. For this event to trigger, road-facing ADAS must be calibrated.
From Event Settings in the Surfsight® Portal, you can set for individual dashcams, multiple dashcams, or for an entire organization:
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Number of lane changes: the number of lane marking lines the vehicle crosses to trigger the event, between two and ten. The default is three lane marking lines.
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Duration of lane weaving: the amount of time during which the lane marking lines are crossed, between five and sixty seconds. The default is thirty seconds.
Configurable audio and visual alerts for events
SUR-4710
This feature is available with firmware v3.11. For more information, contact your Partner Success Manager.
You can now separately enable or disable the audio and visual alerts for each event in the Surfsight® Portal. By default, for each event:
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the audio alerts are dependent on whether Enable audio alerts is enabled or disabled in Settings
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the visual alerts are enabled
Alerts can be enabled or disabled for individual dashcams, multiple dashcams, or for an entire organization. To enable audio and visual alerts:
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Enable audio alerts in the Settings area.
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Enable audio and visual alerts for the desired events in the Event Settings area.
QR code scan event
SUR-4409
This feature is available with firmware v3.11. For more information, contact your Partner Success Manager.
A new event, QR code, is triggered when the in-cab lens scans a QR code. The QR code is sent as metadata of the event.
Timestamps reflect the local time zone of the local device
SUR-5235
The timestamp for Health and Alarms reports now correspond to the time settings of your local device. A clarification statement appears just under the report header: ‘The times displayed in this report are based on the time zone of the device that you are logged in from.‘
OrderNow dashcam activation
SUR-5370
OrderNow dashcams can only be activated in the MyGeotab add-in or through the API, and not in the Surfsight® Portal.
Explanation of the toggle on the Organization Settings screen
SUR-5463
A description explaining the effect of the toggle when on or off has been added to Organization Settings.
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Toggle on: Applies the organization settings to new devices. Any changes made to the organization settings while the toggle is on applies to all current and new devices.
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Toggle off: Does not apply the organization settings to new devices.
Export reports show the time of dashcam activations
SUR-5464
The timestamp of the dashcam activation has been added to the Activated At column of the exported report.
The following table lists the documents that have been updated as part of this release:
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Document title |
Description of change |
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Access alarms reports Access health reports |
The timestamp reflects the time zone of your local device. |
https://kb.surfsight.net/hc/en-us/articles/360019637280-Access-alarms-reports https://kb.surfsight.net/hc/en-us/articles/360019637240-Access-health-reports |
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Configure settings for all devices in an organization |
An explanation of what happens when the toggle is on or off in Organization Settings. |
https://kb.surfsight.net/hc/en-us/articles/5846710407058#UUID-2c2b41f9-ae87-058b-0a7d-3f943e220096 |
The following table lists the current known issues that have not yet been resolved:
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Issue ID |
Problem |
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KB issue |
At kb.surfsight.net some tables are poorly formatted and may cause difficulty in reading them. We're currently working on overhauling our knowledge base and planning this fix as part of the changes. In the interim, partner resellers can refer to these PDFs in case they need a different format for better legibility. |
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SUR-3605 |
Live video may sometimes flash continuously while streaming. We are monitoring this issue and evaluating possible solutions. |
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SUR-5044 |
Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached. Work-around: Before locking a dashcam, change all of its event settings to off. |