Access health reports

The Health Report registers the last time a vehicle AI-12 dashcam connects and records. It also shows if a vehicle dashcam is currently connected. If a connected camera does not have recordings, the health monitor turns red. From this area, you can also sign up to receive email notifications.

To access and understand the Health Report:

  1. Log into the Surfsight cloud app and from the navigation bar, click i-health.png.

  2. From the Health and Alarms panel, select Health Report.

    The Health Report for your organization loads.

    health-report-categories.png
  3. Sort the table alphabetically or chronologically by clicking the arrow in the relevant column.

  4. Minimize or maximize the size of this table by selecting the number of rows to display from the dropdown list at the lower right of the window.

    Tip

    From the top right corner, click i-download.png to download a CSV file of the report. Click i-mail.png to add recipients and deliver the report by email.

The Health Report provides the following information:

Setting

Description

Name

The name you gave the dashcam.

IMEI

The IMEI number of the dashcam.

The IMEI number can be found on the sticker on the dashcam itself or on the back of the dashcam box.

Last connected at

The date that the dashcam was last connected.

Last Connected Status

The number of hours that have lapsed since the dashcam was last connected.

Recording Health Updated

The last time the recording health of the dashcam was verified.

Recording Health

Whether the dashcam has recordings. By default, Recording Health is in a 'Not Tested' state and appears grey. Thirty minutes after the dashcam turns on, the Health monitor checks for recordings. If there are recordings, Recording Health turns green. If there are none, Recording Health turns red. The health monitor continues to check the dashcam every hour.

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