Access health reports

The Health Report registers the last time a vehicle dashcam connects and records. It also shows if a vehicle dashcam is currently connected. If a connected camera does not have recordings, the health monitor turns red. From this area, you can also sign up to receive email notifications.

To access and understand the Health Report:

  1. Log into the Surfsight Portal and from the navigation bar, click i-health.png.

  2. From the Health and Alarms panel, select Health Report.

    The Health Report for your organization loads.

  3. Sort the table alphabetically or chronologically by clicking the arrow in the relevant column.

  4. Minimize or maximize the size of this table by selecting the number of rows to display from the dropdown list at the lower right of the window.

To download a CSV file of the health report:

  1. Click Prepare downloadprepare_download_icon_health.png.

    When the download is ready, the button changes.

  2. Click Download Nowdownload_now_icon_health.png.

The Health Report provides the following information:




The name you gave the dashcam.


The IMEI number of the dashcam. This is the identification number of the dashcam.

The IMEI number can be found on the sticker on the dashcam itself or on the back of the dashcam box.

Last connected at

The date that the dashcam was last connected, based on the time zone of your local device.

Last Connected Status

The number of hours that have lapsed since the dashcam was last connected.

Recording Health Updated

The last time the recording health of the dashcam was verified.

Recording Health

Identifies when the dashcam has recordings. By default, Recording Health is in a 'Not Tested' state and appears grey. When the dashcam has been online continuously for approximately one hour, the Health monitor initiates recording checks. If there are recordings, Recording Health turns green. If there are none, Recording Health turns red. The health monitor continues to check the dashcam every hour when the dashcam is active and recording.

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