Access health reports

The Health Report registers the last time a vehicle AI-12 dashcam connects and records. It also shows if a vehicle dashcam is currently connected. If a connected camera does not have recordings, the health monitor turns red. From this area, you can also sign up up to receive email notifications.

To access and understand the Health Report:

  1. Log into the Surfsight cloud app and from the navigation bar, click i-health.png.

  2. From the Health and Alarms panel, select Health Report.

    The Health Report for your organization loads.

    health-report-categories.png
  3. Sort the table alphabetically or chronologically by clicking the arrow in the relevant column.

  4. Minimize or maximize the size of this table by selecting the number of rows to display from the dropdown list at the lower right of the window.

    Tip

    From the top right corner, click i-download.png to download a CSV file of the report. Click i-mail.png to add recipients and deliver the report by email.

The Health Report provides the following information:

Setting

Description

Name

The name you gave the dashcam.

IMEI

This refers to the IMEI number of the dashcam.

Last connected at

The date when the dashcam was last connected.

Last Connected Status

The number of hours that have lapsed since the dashcam was last connected.

Recording Health Updated

The last time the recording health of the dashcam was verified.

Recording Health

Whether the dashcam has recordings. Ten minutes after the dashcam turns on, the Health monitor checks for recordings. If there are recordings, Recording Health turns green. If there are none, Recording Health turns red. The health monitor continues to check the dashcam every hour.

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