When you install the Surfsight add-in, a service account is automatically created. If this doesn't happen at installation, you can create a service account from the MyGeotab portal. The service account configures a Polling API user with ViewOnlyAPI permissions which enables communication between Surfsight and MyGeotab through Polling.
For more information about service accounts, see here.
You can create a service account manually. For more information, see Create a service account manually.
To create a service account:
From the Surfsight add-in, go to the Recordings area.
Click Create Service Account from the top of the page.
The Create Service Account button does not appear if a Polling API user is already configured.
The Polling API user is created.
After creating a service account, you can configure the video event rules.