Pair a dashcam with a different MyGeotab vehicle

Each AI-12 dashcam can only be paired with one MyGeotab vehicle. To move a dashcam from one vehicle to another, you need to unpair it from the original vehicle and then you can assign the relevant IMEI number to the new vehicle.

Caution

Unpairing a dashcam deletes all its data from the Surfsight Portal. Download any important data before unpairing the dashcam.

To pair a dashcam with a new vehicle:

  1. From the Surfsight™ add-in, go to the Vehicles area.

    vehicles_findVehiclesArea
  2. Click Unpair Camera to the right of the dashcam you want to add to a different vehicle.

    vehicles_unpairCamera
  3. Click Unpair in the window that pops-up.

    vehicles_unpairCameraConfirm
  4. Click OK in the window that pops-up.

    geotab-confirm-unpair.png

    The dashcam is no longer visible in the Vehicles area.

    Note

    If the dashcam still appears, refresh the page.

  5. Follow the steps in Add a dashcam to a MyGeotab vehicle to add the dashcam to a new vehicle.

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