This release notes document describes the details of version E7/8:
This Release Notes document describes the following details for version E7/8 of the Surfsight® Portal:
New SD Card formatted event
In dashcam with firmware 3.11.25 or above, each time the SD card is formatted, whether through the dashcam or the Surfsight® Portal, the SD card formatted event is created in the Surfsight® Portal.
Note
This feature is only available on dashcams with firmware 3.11.25 or above.
Issue ID |
Problem |
Resolution |
---|---|---|
SUR-5702 |
Some event settings could be enabled without configuring required parameters.
|
These events settings must be configured with the necessary parameters to save settings successfully, or an error message appears. NoteDue to a new more stringent validation process, in devices with Tailgating events that had corrupted or missing configurations, the Tailgating events were disabled. Partners impacted by this situation were contacted directly by the Technical Account Manager team. If you have any questions please contact your Technical Account Manager. |
The following table lists the documents that have been updated as part of this release:
Document title |
Description of change |
|
---|---|---|
Added SD card formatted event. |
||
Added SD card formatted event information. |
https://kb.surfsight.net/hc/en-us/articles/360020775760-Format-the-SD-card |
The following table lists the current known issues:
Issue ID |
Problem |
---|---|
KB issue |
At kb.surfsight.net some tables are poorly formatted and may cause difficulty in reading them. We're currently working on overhauling our knowledge base and planning this fix as part of the changes. In the interim, partner resellers can refer to these PDFs in case they need a different format for better legibility. |
SUR-3605 |
Live video may sometimes flash continuously while streaming. We are monitoring this issue and evaluating possible solutions. |
SUR-5044 |
Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached. Work-around: Before locking a dashcam, change all of its event settings to off. |