E5/6 April 30, 2023

This release notes document describes the details of version E5/6:

E5/6 April 30, 2023

This Release Notes document describes the following details for version E5/6 of the Surfsight® Portal:

New features

New webhook subscription available for alarms


New alarm webhook subscriptions are available in the Organization Settings in the Surfsight® Portal. Configure the webhook settings to allow reseller partners to receive dashcam related alarms and react accordingly.



New events have been added to organization event settings options


The Lane weaving and QR Code events have been added to the Event Settings options under Organizations Settings in the Surfsight® Portal.


Increased range for tailgating settings


The maximum time for the Time to collision values in the Tailgating event settings have been increased to a maximum following time of up to 15,000 milliseconds.

Fixed items

Issue ID




Dashcams saved and uploaded events prior to dashcam activation.

Events created before the dashcam was activated are not saved.


In the Recordings section, some recordings were not visible in the Timeline. Recordings were only in the File View.

In the Recordings section, recordings are visible in both the Timeline and File View.


Some sub-partners could not add dashcams assigned to them to organizations.

Sub-partners are able to add dashcams assigned to them to organizations.

Document changelog

The following table lists the documents that have been updated as part of this release:

Document title

Description of change

Remove a dashcam from an organization

New article describing how to remove a device from an organization.

ADAS calibration from the dashcam

Updated Time to collision values.

Known issues

The following table lists the current known issues that have not yet been resolved:

Issue ID


KB issue

At kb.surfsight.net some tables are poorly formatted and may cause difficulty in reading them. We're currently working on overhauling our knowledge base and planning this fix as part of the changes. In the interim, partner resellers can refer to these PDFs in case they need a different format for better legibility.


Live video may sometimes flash continuously while streaming.

We are monitoring this issue and evaluating possible solutions.


Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached.

Work-around: Before locking a dashcam, change all of its event settings to off.

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