Reset the dashcam

You can reset the AI-12 dashcam using the reset button on its side. There are various reasons to do this, such as:

  • the dashcam doesn't turn on

    Note

    Ensure the dashcam is fully charged.

  • the dashcam screen is frozen

  • the dashcam is not connecting to the internet

To reset the dashcam:

  1. Locate the reset button on the side of the dashcam.

    reset-pin.png
  2. Press the reset button for about five seconds.

    Caution

    Pressing the button too hard can damage the hardware.

    The reboot menu appears on the dashcam screen.

    dashcam-boot-menu.jpg
  3. Press the Event Trigger button.

    sos-button.png

    The dashcam restarts.

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