If you are not installing the dashcam in a vehicle, it's important to power off the dashcam correctly so that battery resources are not used unnecessarily. To power off, see the section power off or restart for the first time.
There are several ways to restart (reboot) the dashcam:
A manual restart (reboot) retains the user password and user settings. The SD card is not affected.
There are two ways to do a manual restart (reboot): from the dashcam or from the Partner portal.
Method 1: from the dashcam
Open the SD card cover.
On the side of the dashcam, short press the Reset button (pin hole).
The dashcam shuts down and restarts.
Method 2: from the Partner Portal
From the Devices area, select the device and click the three-dot menu.
Click Reboot. A confirmation window pops up.
Click OK. The device restarts.
A factory reset restores the factory default settings and deletes the user password and user settings. The SD card is not affected.
To perform a factory reset, see Reset the dashcam.
When you are in the parked vehicle with the parking brake on, the ignition on, and the door closed, press the touchscreen of the dashcam to view the PIN screen.
Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN subsequently.
See if Set and manage your dashcam PINyou need help with your PIN.
The screen unlocks and the menu appears.
Scroll down and press Power Off.
A confirmation window pops up.
Disconnect the power cable and from the screen press OK.
If a tamper-proof case is installed on the dashcam, you cannot disconnect the power cable. Press OK and the dashcam restarts instead of shutting down.
Turn the dashcam on and insert the power cable.
For more information on powering on see: - A1-12 Connect the dashcam to an OBDII port for power and Connect the dashcam to a power source
If an installation is aborted and the camera has power, follow the power off procedure to avoid draining the battery. See Power off or restart the dashcam.