You can reset the AI-12 dashcam using the reset button on its side. There are various reasons to do this, such as:
the dashcam doesn't turn on
Ensure the dashcam is fully charged.
the dashcam screen is frozen
the dashcam is not connecting to the internet
To reset the dashcam:
Locate the reset button on the side of the dashcam.
Press the reset button for about five seconds.
Pressing the button too hard can damage the hardware.
The reboot menu appears on the dashcam screen.
Press the SOS button.
The dashcam restarts.