Admins can reboot the AI-12 dashcam from MyGeotab portal. A reboot is needed if the dashcam isn't recording video.
To reboot the dashcam:
From the Surfsight add-in, go to the Vehicles area.
From the row of the dashcam you want to reboot, click Settings.
Click Reboot Camera from the top of the page.
Click Reboot from the window that pops-up.
The dashcam reboots.