Reboot the dashcam from MyGeotab

Admins can reboot the AI-12 dashcam from Surfsight Portal. Rebooting the dashcam may be needed if the dashcam isn't recording.


A factory reset does not reset portal or other non-device settings. The data profile level of your organization is therefore not affected.

To reboot the dashcam:

  1. From the Surfsight® add-in, go to the Vehicles area.

  2. From the row of the dashcam you want to reboot, click Settings.

  3. Click Reboot Camera from the top of the page.

  4. Click Reboot from the window that pops-up.


    The dashcam reboots.

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