Admins can reboot the AI-12 dashcam from Surfsight Portal. Rebooting the dashcam may be needed if the dashcam isn't recording.
Note
A factory reset does not reset portal or other non-device settings. The data profile level of your organization is therefore not affected.
To reboot the dashcam:
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From the Surfsight® add-in, go to the Vehicles area.
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From the row of the dashcam you want to reboot, click Settings.
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Click Reboot Camera from the top of the page.
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Click Reboot from the window that pops-up.
The dashcam reboots.