E3/4 April 2023

This release notes document describes the details of version E3/4 :

E3/4 April 2023

This Release Notes document describes the following details for version E3/4 of the Surfsight® Portal:


Add g-sensor and tailgating events to Analytics report


G-sensor high and Tailgating events are now included in the Aggressive Driving report in the Analytics area of the Surfsight® Portal to increase accuracy.

Fixed items

Issue ID




Live streaming stops immediately after starting when using Safari browser.

Live streaming works as expected, stopping only when the preset time limit is reached, in all browsers.

Known issues

The following table lists the current known issues that have not yet been resolved:

Issue ID


KB issue

At kb.surfsight.net some tables are poorly formatted and may cause difficulty in reading them. We're currently working on overhauling our knowledge base and planning this fix as part of the changes. In the interim, partner resellers can refer to these PDFs in case they need a different format for better legibility.


Live video may sometimes flash continuously while streaming.

We are monitoring this issue and evaluating possible solutions.


Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached.

Work-around: Before locking a dashcam, change all of its event settings to off.

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