E24/25 January 2023

This release notes document describes the details of version E24/25:

E24/25 January 2023

This Release Notes document describes the following details for version E24/25 of the Surfsight® Portal:


Organization names are displayed correctly when using the "&" symbol


Organization names are displayed as entered when using the "&" symbol, rather than replacing the symbol with "&".

Fixed items

Issue ID




When making changes to Bulk Settings of both active and inactive dashcams, an incorrect message was displayed.

When making changes to Bulk Settings of both active and inactive dashcams, the message displays "Settings saved for active devices".

Known issues

The following table lists the current known issues that have not yet been resolved:

Issue ID


KB issue

At kb.surfsight.net some tables are poorly formatted and may cause difficulty in reading them. We're currently working on overhauling our knowledge base and planning this fix as part of the changes. In the interim, partner resellers can refer to these PDFs in case they need a different format for better legibility.


Live video may sometimes flash continuously while streaming.

We are monitoring this issue and evaluating possible solutions.


Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached.

Work-around: Before locking a dashcam, change all of its event settings to off.

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