Troubleshooting: auxiliary cameras

The following table suggests solutions for issues that may arise with auxiliary cameras:

Issue/question

Possible cause

Suggested solution/explanation

The WiFi auxiliary camera isn't connecting to the dashcam.

Reboot the auxiliary camera and search for the camera's SSID in the available networks on the dashcam screen to check that the auxiliary camera is online.

The auxiliary camera doesn't record a vibration event.

The auxiliary cameras connect only after the main dashcam wakes up from Standby mode upon sensing movement.

The auxiliary cameras don't record after the vehicle has been turned off.

The auxiliary cameras connect to ignition power.

The auxiliary cameras only record when the vehicle is turned on.

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