The following table suggests solutions for issues that may occur with the wired/ethernet configuration:
|
Issue/question |
Possible cause |
Suggested solution/explanation |
|---|---|---|
|
The Wired/ Ethernet auxiliary camera is not connecting to the dashcam. |
The Wii-Fi router has no power or has lost is connectivity to the AI-12. |
The AI-12 settings menu displays a Wi-Fi symbol next to the GPS symbol. If a Wi-Fi connection is active, the router's SSID is shown in the Wi-Fi settings. |
|
The Wired/ Ethernet auxiliary camera is not connecting to the dashcam |
The Wi-Fi Router is connected to the AI-12. |
Check the auxiliary camera's cable connections to ensure they are secure and inspect the power supply for any issues. If the problem persists, try resetting the camera. |
|
The auxiliary camera does not record a vibration event. |
|
The auxiliary cameras will only activate after the main dashcam detects movement and wakes up from Standby mode. |
|
The auxiliary cameras will stop recording once the vehicle's engine is turned off. |
Like the main dashcam, auxiliary cameras stop recording 10 to 60 minutes after the vehicle is turned off. |
For information on adjusting the dashcam's recording duration after the vehicle is turned off, see the Standby Mode section. |