The dashcam needs an internet connection to send data to the cloud. The dashcam supports:
installation and use of a SIM card for internet connectivity
being used as a hotspot by other devices that need an internet connection
Wi-Fi is the technology that enables devices to connect to the internet or communicate with other devices wirelessly.
A hotspot refers to a physical location on a device that serves as an access point from which other devices can access Wi-Fi.
The dashcam supports a micro-SIM card, which is needed to activate the dashcam. The SIM card can be purchased directly from Surfsight® or separately.
Once the SIM card is installed and activated, the dashcam communicates with the cloud to send events and trips and receive configuration updates.
For more information about SIM cards and data usage, see Insert and set up a SIM card.
Wi-Fi connections allow you to perform tasks (such as watching live videos, uploading recordings, and sending events to the Surfsight Portal) without affecting the data limit included in your monthly plan. With Wi-Fi you can connect the dashcam when pairing with auxiliary cameras.
For more information about connecting to Wi-Fi see Set the dashcam Wi-Fi connection using a QR code.
The dashcam can share its internet data by way of its hotspot.
The dashcam can share internet data via a hotspot.
A typical dashcam hotspot range is between 5 and 30 meters if there are no obstructions. However, several factors can affect the range. Examples are the WIFI protocol used, environmental conditions and signal strength.
Wherever possible, we recommend using the Wi-Fi auxiliary cameras in the area of the side mirrors.
In locations farther from the area of the side mirrors, use the wired auxiliary camera connection.
Following are some examples of causes of interference to the dashcam Wi-Fi hotspot:
Light bouncing off materials such as glass and metal can affect the radio waves of a wireless signal. If there are many reflective surfaces nearby the Wi-Fi signal will be weakened.
Refraction is when light waves and radio waves bend as they pass through a medium where the speed is different. Glass and water are good examples.