1. Surfsight
  2. Surfsight cloud
  3. Managing cameras from the cloud

Add a dash cam to a different organization

Every dash cam can only be registered under one organization. To move a dash cam from one organization to another, you need to delete it from the original organization and then you can assign the relevant IMEI number to the new organization.

Caution

Deleting a dash cam also deletes all its data from the Surfsight Portal. Download any important data before deleting the dash cam. For more information, see Back up the SD card.

Note

When the Organization settings profile is enabled and users configure settings using a combination of single, bulk and this profile, each existing device is configured based on its most recent updates, regardless of method. Newly added devices are automatically configured with the Organization profile.

To add a dash cam to a new organization:

  1. From the Surfsight Portal dashboard, click Devices on the navigation bar.

    The list of dash cams appears.

    cameras_fleetList

  2. Use the Search bar to find the name of the dash cam or browse to find the relevant dash cam.

  3. Click the three dots next to the relevant dash cam.

  4. In the Edit DashCam window that pops-up, click DELETE.

    cameras_deleteDashcam

  5. In the window that pops-up, click DELETE.

    cameras_confirmDelete

  1. Follow the steps in Add dash cams to your Surfsight® account to add the dash cam to a new organization.

Was this article helpful?
1 out of 1 found this helpful