The Alarms Report shows if a camera is not working properly.
sidebar.
The following alarms can appear for a dashcam:
|
Alarm |
Alarm ID |
What is happening |
Recommendation |
|
SD Card is not mounted, the dashcam is not recording video |
133 |
The SD card isn't mounted or isn't recognized and therefore the dashcam isn't recording video. |
Reboot the dashcam ; if the SD card still isn't recognized, try formatting the SD card or replacing it. |
|
Recording failure |
131 |
The dashcam isn't recording video. |
Format the SD card; if the SD card still does not record video, replace it. |
|
Hardware failure: unable to start camera imager and record video |
141 |
Unable to start the camera sensor and record video. |
Contact the partner reseller support to return the unit. |
|
Dashcam reset due to app freeze |
142 |
The dashcam restarts from time to time. |
Contact the partner reseller support; this may require a software upgrade or may indicate a hardware issue. Treat this dashcam as unreliable until this issue is resolved. |
|
Recording failure 2 times in the last 24 hours |
143 |
The SD card isn't behaving as expected and recordings may not be written properly to the SD card. |
Monitor this unit for accurate recordings; the SD card may need to be replaced. Contact your partner reseller support agent for detailed support. |
|
Dashcam constantly resetting |
144 |
The dashcam restarts too often. |
Check the dashcam health - it may not be recording or functioning well. |
|
Driver dashcam recording failure |
124 |
The in-cab lens is not recording. |
Check the in-cab lens recording. The in-cab lens may not be recording the driver. |
|
Driver dashcam recording when it should not be |
136 |
The in-cab lens is recording when it should not be. |
Verify the configuration of the in-cab lens. |
|
SD card may be fragmented or corrupt. Dashcam is not recording video |
135 |
There is SD card failure and the dashcam isn't recording video. |
Format the SD card; if the SD card still does not record video, replace it. See Format the SD card. |