Alarms report details

The Alarms Report shows if a camera is not working properly.

The following alarms can appear for a dashcam:

Alarm

What is happening

Recommendation

Hardware failure: unable to start camera imager and record video

Unable to start the camera sensor and record video.

Contact the partner reseller support to return the unit.

Recording failure 2 times in the last 24 hours

The SD card isn't behaving as expected and recordings may not be written properly to the SD card.

Monitor this unit for accurate recordings; the SD card may need to be replaced. Contact your partner reseller support agent for detailed support.

SD card may be fragmented or corrupt. Camera is not recording video

There is SD card failure and the camera isn't recording video.

Format the SD card; if the SD card still does not record video, replace it.

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