The Alarms Report shows if a camera is not working properly.
Alarms are saved in the cloud for 45 days.
Note
For help with the different alarms, see Alarms report details.
To access the Alarms Report:
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Log into your Surfsight Portal account.
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From the navigation bar, click the Surfsight® add-in and select Vehicles.
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From the top right of the display, click Alarms Report.
The list of alarm issues loads:
The following information appears:
Setting
Description
Severity
The fleet manager can select how serious this alert is.
Severities, from most severe to least severe, are:
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Fatal
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Error
Name
The name you gave the dashcam.
IMEI
The IMEI number of the dashcam. This is the identification number of the dashcam.
The IMEI number can be found on the sticker on the dashcam itself or on the back of the dashcam box.
Time
The date that the alarm occurred.
Alarm
The type of alarm that occurred.
Recommendation
The recommended course of action for the alert.
Actions
The actions taken for the alert.
The actions include:
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Mark as read
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Delete
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From Actions, click
to mark the alarm as read.
Click
to delete the alarm.
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From Severity, click Select and filter for the severity you want to view.
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Sort the table alphabetically or chronologically by clicking the arrow in the relevant column.
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Minimize or maximize the size of this table by selecting the number of rows to display from the dropdown list at the lower right of the window.
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From the top, click Email Settings to add recipients and deliver the report by email.
Click Export to download a CSV file of the report.
Click Health Report to go to the Health Report area.