The auxiliary camera has a reboot button located on the side of the lens ball.
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Reboot the auxiliary camera if it is not operating correctly, with problems such as recordings or live video not working.
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If rebooting does not fix the problem, open a support ticket.
To access the reboot button:
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Loosen the two screws at the bottom of the camera.
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Move the lens ball around until you find the reboot button.
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Hold the reboot button down for:
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three seconds to reboot the auxiliary camera.
Rebooting the camera turns it off and then back on.
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ten seconds to reboot and unpair from the dashcam.