C1/C2 February 2025

This release notes document describes the details of version C1/C2:

SURFSIGHT PORTAL C1/C2 2025

This Release Notes document describes the following details for version C1/C2 of the SURFSIGHT Portal:

Passenger Limit event

SUR-6458

This update enhances the Surfsight Cloud platform by adding UI support for the Passenger limit, Too Many Passengers, event. Users can now configure this event’s media capture options (off, event only, snapshot, video), and setting the passenger limit (1-4). These settings are available for single devices, in bulk, and at the organization level, providing flexible control and improved driver safety monitoring.

passenger_limit_event_C1_C2_2.png

Extended Session Timeout

SUR-7940

This update improves the Surfsight Portal user experience, and the experience of those accessing the Surfsight portal from the Partner Portal, by extending the access token timeout from 15 to 30 minutes. This reduces the frequency of required re-authentication, allowing for more seamless workflows and minimizing disruptions. The token's 30-minute lifespan resets with user activity, ensuring better access during active sessions with fewer interruptions.

Enhanced Webhook Settings Documentation in the Surfsight Portal

SUR-7734

This update improves the clarity and usability of the Surfsight Portal's Webhook Settings by adding explanatory text to the Events, Alarms, and System Messages sections. These enhancements provide users with a better understanding of each setting, enabling a more effective configuration and integration.

SUR-7734_C1_C2_2_updated.png

Known issues

The following table lists the current known issues:

Issue ID

Problem

KB issue

At kb.surfsight.net some tables are poorly formatted and may cause difficulty in reading them. We're currently working on overhauling our knowledge base and planning this fix as part of the changes. In the interim, partner resellers can refer to these PDFs in case they need a different format for better legibility.

SUR-3605

Live video may sometimes flash continuously while streaming.

We are monitoring this issue and evaluating possible solutions.

SUR-5044

Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached.

Work-around: Before locking a dashcam, change all of its event settings to off.

SUR-6123

Customers can set the minimum speed set the minimum speed for MVAI events creation between 0 and 180 kmh. However, if you set speed lower than 5 kmh, the events will not be created. (Due to hardware limitations, we are investigating possible solutions.)

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