C6 July 2024

This release notes document describes the details of version C6:

C6 July 2024

This Release Notes document describes the following details for version C6 of the Surfsight® Portal:


New system messages webhook for notification of removed devices


Reseller partners can subscribe to the new system message webhook, Device Removed, for notification that a device was removed from the reseller partner's inventory.

Known issues

The following table lists the current known issues that have not yet been resolved:

Issue ID


KB issue

At kb.surfsight.net some tables are poorly formatted and may cause difficulty in reading them. We're currently working on overhauling our knowledge base and planning this fix as part of the changes. In the interim, partner resellers can refer to these PDFs in case they need a different format for better legibility.


Live video may sometimes flash continuously while streaming.

We are monitoring this issue and evaluating possible solutions.


Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached.

Work-around: Before locking a dashcam, change all of its event settings to off.

Was this article helpful?
0 out of 0 found this helpful