C1 February 2024

This release notes document describes the details of version C1 :

C1February 2024

This Release Notes document describes the following details for version C1 of the Surfsight® Portal:

Fixed items

Issue ID




The GPS data associated with some virtual events wasn't accurate and showed incorrect information in some snapshot overlays.

The GPS data associated with virtual events is taken from the time of the event.

Known issues

The following table lists the current known issues that have not yet been resolved:

Issue ID


KB issue

At kb.surfsight.net some tables are poorly formatted and may cause difficulty in reading them. We're currently working on overhauling our knowledge base and planning this fix as part of the changes. In the interim, partner resellers can refer to these PDFs in case they need a different format for better legibility.


Live video may sometimes flash continuously while streaming.

We are monitoring this issue and evaluating possible solutions.


Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached.

Work-around: Before locking a dashcam, change all of its event settings to off.

Was this article helpful?
0 out of 0 found this helpful