FAQ: events

The following questions are frequently asked questions about events:

Question

Answer

How are distracted driving events detected?

General distracted driving events are detected by tracking the driver's overall behavior in the vehicle cabin and the driver's eye movement.

For more information about MV+AI, see About MV+AI.

When I turn off an event in the portal, does that mean that the driver doesn't get notified, either? Or does the driver get notified, but the video or event won't be uploaded to the system?

The driver doesn't get notified.

When I turn off an event in the portal, does that mean that the driver doesn't get notified, either? Or does the driver get notified, but the video or event won't be uploaded to the system?

Yes.

When the audio recordings are disabled, no events - including button pressed and third-party - include audio. When the audio recordings are enabled, all events include audio.

If audio recordings are disabled, does this apply to all events?

To enable or disable the audio recordings, see Configure settings for the dashcam.

Why do drivers not receive camera alerts when they should, or receive alerts when they shouldn't?

Typically, this might happen when the driver's position is not set correctly, or if the driver's upper body is not in view of the driver-facing lens.

How does the Possible Fatigue event measure drive time?

The dashcamlogs the duration of a trip. When the duration of a trip exceeds the amount configured for Possible Fatigue, and a distracted driver alert is triggered, the Possible Fatigue event is then also triggered. The duration is not linked to a specific driver.

Can rotating the dashcam lens trigger an event?

If the dashcam lens rotates and the g-force is significant, an event may be triggered. Tighten the lens screws fully when completing the installation to ensure that the dashcam cannot be rotated.

Does the position of the seat belt affect how the dashcam triggers a Distracted Driving event?

Yes. Best practice is that the dashcam is located to the left of the driver.

For information on event types, see What are events?.

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