Only users with admin permission can change user passwords.
To change a user password:
Log into the Surfsight cloud app and from the navigation bar, click .
From the Settings menu, select Manage Users.
The Users list opens in the left panel.
Click the arrow next to a username to open its context menu.
From the menu, select Reset Password.
A confirmation message appears with instructions. The user receives an email from which they change their password.