Only users with admin permission can change user passwords.
To change a user password:
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Log into the Surfsight Portal and from the navigation bar, click .
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From the Settings menu, select Manage Users.
The Users list opens in the left panel.
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Click the arrow next to a username to open its context menu.
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From the menu, select Reset Password.
A confirmation message appears with instructions. The user receives an email from which they change their password.