This release notes document describes the details of version E10 in the following platforms:
This Release Notes document describes the following details for version E10 of the Surfsight™ Portal:
The following table lists the items that we fixed for this release:
Issue ID |
Problem |
Resolution |
---|---|---|
SUR-5126 |
Some dashcams were unresponsive, and appeared online in the list of devices even when disconnected. A disconnected dashcam appeared online in the list of devices. |
Surfsight™ force disconnects unresponsive dashcams in order to properly update their status. All users are now see the correct status of their dashcam. |
This Release Notes document describes the following details for version E10 of the Partner Portal:
E10 also includes the following enhancement:
In order to keep our platform consistent and coherent, we have made the following changes to better align our terminology:
Area |
Old text |
New text |
---|---|---|
Devices Health |
Devices Health |
Device Health |
Devices Alarms |
Devices Alarms |
Device Alarms |
Organizations |
Number of cameras |
Number of devices |
Organizations |
Camera Retention Minutes |
Device Retention Minutes |
Dashboard, Devices Alarms |
SD Card is not mounted, the camera is not recording video |
SD Card is not mounted, the dashcam is not recording video |
Dashboard, Devices Alarms |
Hardware failure: unable to start camera imager and record video |
Hardware failure: unable to start dashcam imager and record video |
Dashboard, Devices Alarms |
Camera reset due to app freeze |
Dashcam reset due to app freeze |
Dashboard, Devices Alarms |
Camera constantly resetting |
Dashcam constantly resetting. |
Dashboard, Devices Alarms |
Driver camera recording failure |
Driver dashcam recording failure |
Dashboard, Devices Alarms |
Driver Camera recording when it should not be |
Driver Dashcam recording when it should not be |
Dashboard, Devices Alarms |
SD card may be fragmented or corrupt. Camera is not recording video |
SD card may be fragmented or corrupt. Dashcam is not recording video. |
The following table lists the items that we fixed for this release
Issue ID |
Problem |
Resolution |
---|---|---|
SUR-4445 |
When deleting a reseller partner, part of their data remained n in the database. When a second reseller partner tried to add sub-partners and users from the deleted reseller partner, they received a pop-up error message saying: User is already registered. |
There are no longer leftovers of deleted reseller partners in the database. Existing reseller partners can add sub-partners and users from now-deleted reseller partners. |
The following table lists the documents that were updated with the E10 release:
Document title |
Description of change |
Knowledge base URL |
---|---|---|
All documentation for:
|
Changing terminology to "Device health" and "Device alarms", and updating all relevant screenshots. |
|
This Release Notes document describes the following details for version E10 of the Surfsight™ API:
This new release includes the following new features:
SUR-4941
As part of the newly released driver service, the GET /drivers/org={org} call enables reseller partners and organization administrators to easily retrieve a specific driver using the organization ID.
Users with multi-partner tokens can also use this to find drivers in different organizations.
E10 also includes the following enhancement:
The following table lists the items that we fixed for this release:
Issue ID |
Problem |
Resolution |
---|---|---|
SUR-4830 |
Reseller partners and organization administrators did not receive Possible fatigue events, as these were not being transmitted via webhook. |
Users subscribed to event notifications via webhook now receive all event notifications, including Possible fatigue. |
SUR-5153 |
The GET /devices/\{IMEI}/device-config call did not include driverPosition in the response ("value: left" or "value: right"). |
The GET /devices/\{IMEI}/device-config call now returns all of the appropriate values, including driverPosition. |
SUR-5162 |
The GET /organizations/{orgId}/devices call sometimes returned a disconnected dashcam as "status": "online". |
All users are now see the correct status of their dashcam. |
The following table lists the documents that were updated and or added to the Developer Portal:
Document title |
Description of change |
URL |
---|---|---|
API reference => Drivers => Get drivers |
New call: retrieve a list of drivers by organization ID |
https://developer.surfsight.net/openapi/surfsight/operation/getDrivers/ |
API reference => Devices => Get data usage |
New parameter (billingDateOfMonth) |
https://developer.surfsight.net/openapi/surfsight/operation/getDeviceDataUsage/ |
The following table lists the current known issues that have not yet been resolved:
Issue ID |
Problem |
---|---|
SUR-3605 |
Live video may sometimes flash continuously while streaming. We are monitoring this issue and evaluating possible solutions. |
SUR-5044 |
Locked dashcams' event settings are not set to off by default. They continue to send video to the cloud using data from the mobile network for any events configured with video attached. Work-around: Before locking a dashcam, change all of its event settings to off. |