The dashcam WiFi and hotspot

The dashcam needs an internet connection to send data to the cloud. The dashcam supports:

The difference between WiFi and a hotspot

WiFi is the technology that enables devices to connect to the internet or communicate with other devices wirelessly.

A hotspot refers to a physical location on a device that serves as an access point from which other devices can access WiFi.

SIM card data

The dashcam supports a micro-SIM card, which is needed to activate the dashcam. The SIM card can be purchased directly from Surfsight® or separately.

Once the SIM card is installed and activated, the dashcam communicates with the cloud to send events and trips and receive configuration updates.

Note

For more information about SIM cards and data usage, see Insert and set up a SIM card.

Connecting to WiFi

Wi-Fi connections allow you to perform tasks (such as watching live videos, uploading recordings, and sending events to the Surfsight Portal) without affecting the data limit included in your monthly plan. With Wi-Fi you can connect the dashcam when pairing with auxiliary cameras.

Note

For more information about connecting to WiFi see Set the dashcam WiFi connection using a QR code.

Sharing WiFi with the dashcam hotspot

The dashcam can share its internet data by way of its hotspot.

The dashcam can share internet data via a hotspot.

  • A typical dashcam hotspot range is between 5 and 30 meters if there are no obstructions. However, several factors can affect the range. Examples are the WIFI protocol used, environmental conditions and signal strength.

  • Wherever possible, we recommend using the WIFI cameras for a range of up to 5-10 meters from the dashcam hotspot and in an environment where there are no obstructions.

  • In other conditions, use the wired auxiliary camera connection. Examples are environments where there are glass or metal obstructions or direct sunlight affecting the range.

Following are some examples of causes of interference to the dashcam WIFI hotspot:

Reflection

Light bouncing off materials such as glass and metal can affect the radio waves of a wireless signal. If there are many reflective surfaces nearby the WiFi signal will be weakened.

Refraction

Refraction is when light waves and radio waves bend as they pass through a medium where the speed is different. Glass and water are good examples.

Absorption

Signal absorption is when something dense, like a wall, is between the device and the WIFI access point. Material in the signal path absorbs some of the WIFI (or frequency), reducing connectivity.

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