The following table suggests solutions for issues that may arise with the WiFi and hotspot:
|
Issue/question |
Possible cause |
Suggested solution/explanation |
|---|---|---|
|
I connected my device to the hotspot enabled on the dashcam, but I still don't have internet. |
The network connection information is entered incorrectly. |
Verify that you entered the network connection information correctly. The network connection information is case sensitive (uppercase and lowercase letters must be considered) and ensures that network encryption type is correct based on the network security encryption. The dashcam network name is “Dash-XXXX” (the numbers are the last four numbers of your dashcam's IMEI number), and the default network password is “12345678”. |
|
The dashcam hotspot doesn't work. |
The hotspot of the AI-12 dashcam isn't turned on. |
From Settings on the dashcam, press WiFi and toggle the hotspot feature on. |
|
The network connection information is entered incorrectly. |
Verify that you have entered the network connection information correctly. The network connection information is case sensitive (uppercase and lowercase letters must be considered) and ensures that network encryption type is correct based on the network security encryption. The dashcam network name is “Dash-XXXX” (the numbers are the last four numbers of your dashcam's IMEI number), and the default network password is “12345678”. |