Trouble shouting of Aux cameras is limited to ensuring they have quality power and ground connections to the vehicle, and connection over Wi-Fi.
The following table suggests solutions for issues that may arise with auxiliary cameras:
|
Issue/question |
Possible cause |
Suggested solution/explanation |
|---|---|---|
|
The Wi-Fi auxiliary camera is not connecting to the dashcam |
Reboot the auxiliary camera and search for the camera’s SSID in the available networks on the dashcam screen to that the auxiliary camera is online |
|
|
The auxiliary camera does not record a vibration event. |
The auxiliary cameras connect only after the main dashcam wakes up from Standby mode upon sensing movement. |
|
|
The auxiliary cameras do not record after the vehicle has been turned off. |
To change the amount of time during which the dashcam keeps recording after turning off the vehicle, see Standby mode. |
Trouble shouting of Aux cameras is limited to ensuring they have quality power and ground connections to the vehicle, and connection over Wi-Fi.
The following table suggests solutions for issues that may arise with auxiliary cameras:
|
Issue/question |
Possible cause |
Suggested solution/explanation |
|---|---|---|
|
The Wi-Fi auxiliary camera is not connecting to the dashcam |
Reboot the auxiliary camera and search for the camera’s SSID in the available networks on the dashcam screen to that the auxiliary camera is online |
|
|
The auxiliary camera does not record a vibration event. |
The auxiliary cameras connect only after the main dashcam wakes up from Standby mode upon sensing movement. |
|
|
The auxiliary cameras do not record after the vehicle has been turned off. |
To change the amount of time during which the dashcam keeps recording after turning off the vehicle, see Standby mode. |
The AI-12 dashcam has an extensive menu to assist with troubleshooting in the field. A more in-depth troubleshooting guide can be found on the Surfsight knowledge page: https://kb.surfsight.net/hc/en-us/categories/360002959239 .
Enter the main menu by un-locking the camera, select settings, in this menu you can check the camera function and GSM/ GPS status in more information section.
-
Check the main power cable and fuses for damage and rectify as required.
-
Check that you have a good quality ground/ earth connection.
-
Pay special attention to the power cable/ USB-CAT6 cables that run near to the windscreen, as they can become damaged by having the windscreen (windshield) replaced.
-
On the main menu screen, you can validate GPS and connection to either Wi-Fi or LTE Data. Check the Live views and access the settings menu.
AI-12 Main screen menu items:tem
|
Component |
Icon |
Description |
|---|---|---|
|
Live View |
|
Access and view live video. |
|
Recordings |
|
Access and view recordings stored on the SD card. |
|
Settings |
|
Access all dashcam settings. |
|
Exit |
|
Exit the menu and lock the screen. |
|
Recording indicator |
|
Indicates whether the dashcam is currently recording. |
|
GPS connectivity |
|
Indicates whether there is a GPS connection. When there is not any GPS reception, a red bar appears across this icon. |
|
Connection indicator |
|
Indicates whether a data or Wi-Fi connection is available and the strength of that connection. To access Wi-Fi, the camera should have a SIM card or be connected to a Surfsight cloud app account. |
USA Federal Communications Commission (FCC) Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Caution
Changes or modifications to this product not expressly approved by Lytx, Inc. could void the user’s authority to operate this equipment.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
It is recommended that the antenna must not be co-located or operating in conjunction with any other antenna or radio transmitter.
Caution
Exposure to Radio Frequency Radiation. To comply with FCC RF exposure compliance requirements, for mobile configurations, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. This device must not be co-located or operating in conjunction with any other antenna or transmitter.
Canada – Industry Canada Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003
Cet appareil est conforme aux normes RSS exemptes de licence d’Industrie Canada. Son utilisation est soumise aux deux conditions suivantes: (1) Cet appareil ne doit pas causer d’interférences nuisibles et (2) cet appareil doit accepter toute interférence reçue, y compris les interférences susceptibles de provoquer un fonctionnement indésirable.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Caution
Exposure to Radio Frequency Radiation.To comply with RSS 102 RF exposure compliance requirements, for mobile configurations, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. This device must not be co-located or operating in conjunction with any other antenna or transmitter.
Pour se conformer aux exigences de conformité 102 RSS RF exposition, pour des configurations mobiles, une distance de séparation d’au moins 20 cm doit être maintenue entre l’antenne de cet appareil et toutes les personnes. Cet appareil ne doit pas être co-localisés ou fonctionnant en conjonction avec une autre antenne ou transmetteur.
Europe – Radio Equipment Directive 2014/53/EU (RED)
This product complies with the requirements of the following standard:
EN 301 908-1 V11.1.1 – IMT cellular networks: Harmonised Standard Covering the essential requirements of article 3.2 of the Directive 2014/53/EU; Part 1: Introduction and common requirements.
Radio Frequency Exposure
This product complies with the requirements of the following standard:
EN62311:2008 – Generic standard to demonstrate the compliance of electrical apparatus with the basic restrictions related to human exposure to electromagnetic field (0Hz – 300GHz)
E-Mark and CE Mark
This device has both E-Mark and CE Mark, incompliance with UNECE Regulation E/ECE/TRANS/505/Rev.2. This device may be installed throughout Europe and other regions that accept E-Mark or CE Mark as suitable proof of compliance. However, please note that regulations may vary per locality.
|
Country |
Restriction |
|---|---|
|
France |
Outdoor use is limited to 10mW E.I.R.P within the frequency band 2454-2483.5MHz |
|
Italy |
If used outside of own premises, general authorisation is required |
|
Luxembourg |
General authorisation required for public service |
|
Romania |
Individual License is required |
Suppliers Declaration of Conformance
We, Lytx, Inc., hereby declare that the product listed below, to which this Declaration of Conformity relates, is in conformity with the Standards and other Normative Documents listed below:
Manufacturer’s Name & Address:
Lytx, Inc.
9785 Towne Centre Drive
San Diego, CA 92121 USA
Declares that the following product: Product Name: Video Event Recorder Product Model: A1-12
The product specified above carries the marking, by complying with the essential requirements and provisions. Conformity is based upon the following standards:
Manufacturer’s Contact:
Lytx, Inc. 9785 Towne Centre Drive, San Diego, CA 92121 USA
Phone Number: (858) 430-4000 Fax Number: (858) 430-4001
EMC & Radio:
CFR Title 47 FCC Part 15, Subpart B and C, Class B
Industry Canada ICES-003, Class B
Industry Canada RSS-Gen
Industry Canada RSS-210 (applicable only to cellular modem variant)
Industry Canada RSS-247
Mexico IFETEL
Mexico NOM-001-SCFI-19
EU Declaration of Conformity:
2006/42/EC: The Machinery Directive
2014/30/EU: The Electromagnetic Compatibility Directive
2011/65/EU: The restriction of Hazardous Substances Directive
2014/35/EU: The Low Voltage Directive EN62368-1:2014 + A11:2017
UNECE: Regulation 10 E9*10R05/01*16908*00
Lithium Battery: IEC 62133-2:2019